Effective Date: August 8, 2026
Thank you for shopping with Bznsy. This Payment Policy explains how payments are handled when you place an order at https://bznsy.com. Please read it together with our Terms of Service, Shipping Policy, Returns and Cancellation Policy, Refund Policy, Privacy Policy, FAQ, and Contact Us page.
This Payment Policy is issued by Dalian Chuanyang International Trade Co., Ltd., the legal entity behind the Bznsy brand and the bznsy.com website.
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Payment Methods We Accept
At checkout, the payment options that may be offered include Visa, Mastercard, American Express, Discover, and any other choices shown at the time of purchase.
The exact methods displayed to you depend on your billing country or region, shipping destination, currency, card type, and device. Only the payment methods shown at checkout may be used for that order. We do not accept payment methods that are not displayed at checkout.
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How Payments Are Processed and What They Cost
Payments are processed through secure channels. Unless a separate fee is clearly shown at checkout before you confirm payment, processing costs are not added as an extra charge to your order total.
All prices are displayed in United States dollars (USD) unless otherwise stated. Shipping fees, taxes, duties, and any other applicable charges will be shown at checkout where available. International orders may also be subject to customs duties, import taxes, brokerage fees, or other destination charges. Unless clearly stated otherwise at checkout, these charges are the responsibility of the recipient. Please see our Shipping Policy for more information.
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Currency Conversion and Bank Charges
If your card or payment account is in a different currency, your bank or payment provider may apply currency conversion fees, foreign transaction fees, or other charges. Bznsy does not control these charges and cannot refund them. The final amount charged to you may vary based on your payment provider’s exchange rate and fees.
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Authorising Your Payment
When you place an order, you authorize your selected payment method to be charged for the order total shown at checkout. Depending on the payment method and provider, payment may be captured immediately or after order review.
Submitting an order does not automatically mean that the order has been accepted. We may review, limit, or cancel an order for legitimate reasons, including:
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product unavailability;
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pricing, description, or availability errors;
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payment or authorization problems;
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suspected fraud or unauthorized activity;
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delivery restrictions;
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unusually large or duplicate orders; or
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orders that appear to be intended for unauthorized resale.
If we cancel an order after payment has been collected, we will refund the applicable amount to the original payment method.
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Keeping Payment Details Secure
We take payment security seriously. Payment card details are processed by our payment processor and its payment partners. We generally do not store complete payment-card numbers or card security codes.
We may receive limited payment-related information, such as payment status, transaction ID, payment method, and the last few digits of your card, so that we can manage your order, provide customer support, prevent fraud, and process refunds. Please see our Privacy Policy for more information about how we collect, use, and protect your personal information.
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If a Payment Is Declined, Fails, or Is Pending
If your payment is declined, fails, remains pending, or requires additional verification, your order may not be processed until the issue is resolved. You may need to retry payment, use another payment method, or contact your bank or payment provider.
If you believe a payment was taken but your order was not confirmed, please contact us with your order number and the email address used to place the order. We will check the payment status and help as quickly as possible.
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Order Changes and Cancellations
If you need to change or cancel your order, please contact our customer service team as soon as possible at support@bznsy.com, and include your order number.
We will make reasonable efforts to accommodate your request. However, once an order has entered processing, production, or shipment, we cannot guarantee that changes or cancellations can be made. If cancellation is approved before processing, production, or shipment has started, we will normally refund the eligible amount to your original payment method.
Please also see our Returns and Cancellation Policy for more information.
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Refund Handling
Approved refunds are processed under our Refund Policy and will normally be issued to your original payment method.
Approved refunds will normally be issued within 5 to 10 business days after approval. Your bank, card issuer, or payment provider may take additional time to reflect the refund in your account.
Original shipping fees are refundable only if the return is due to our error, such as a wrong, damaged, defective, or incomplete item, or where otherwise required by law. For change-of-mind returns, original shipping costs are non-refundable. Customs duties, import taxes, brokerage fees, or other charges imposed by government authorities, carriers, or third parties are not refundable by Bznsy.
Please see our Refund Policy for full details on refund eligibility, amount, method, and timing.
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Chargebacks and Payment Disputes
If you have a problem with a payment or order, please contact us first so we can try to resolve it quickly. We are happy to help with order status, refunds, returns, or payment questions.
If you initiate a chargeback or payment dispute, we may need to provide relevant order and payment information to our payment processor, the bank, or the payment provider as part of the dispute process.
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Changes to This Policy
We may update this Payment Policy from time to time to reflect changes in our payment methods, service providers, business practices, or legal requirements. The revised version will be posted on this page with a new effective date. Changes will apply prospectively unless otherwise required by law.
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Contact and Company Information
If you have any questions about payments, please contact us. When contacting us about an existing order, please include your order number and the email address used to place the order.
Customer Service Email:
support@bznsy.com
Store Website:
bznsy.com
Customer Service Hours:
Monday–Friday, 9:30 AM–12:00 PM and 2:00 PM–6:30 PM.
Please contact us by email or through the store backend. We will reply as soon as possible.
Brand:
Bznsy
Store Operator:
Dalian Chuanyang International Trade Co., Ltd.
Legal Entity:
Dalian Chuanyang International Trade Co., Ltd.
Registered Address:
Inside Haide Cold Storage Compound, Dalianwan Village, Dalianwan Town, Ganjingzi District, Dalian, Liaoning Province
Country: China
Unified Social Credit Code:
91210211559840561H
Return requests should not be sent to the registered address without prior approval from our team. Please contact us before shipping anything so we can provide the current return warehouse address. If the phone line is busy, reach us by email or through the store backend. We aim to respond promptly. Customer service hours: Monday–Friday, 9:30 AM–12:00 PM and 2:00 PM–6:30 PM.
Current return warehouse address:
Attn: Return Authorization 43-XNP-2
Warehouse: Smart Prep Center – Suite 2678
607 Interchange Blvd.
Newark, DE 19711
United States
Customer Service Email:
support@bznsy.com
Bznsy is operated by Dalian Chuanyang International Trade Co., Ltd., which is responsible for the operation of the online store bznsy.com, order processing, customer service, and related ecommerce activities.